State Bank of Pakistan (SBP) has directed commercial banks to improve the operation of their CCTV cameras in ATM vestibules and to preserve the visual records.
According to the notification, the State Bank of Pakistan (SBP) has issued instructions with aim to strengthen the regulatory instruction standardize the installation of CCTV cameras, in and around the branch premises of Banks/MFBs, quality and preservation period of visual records.
SBP have advised banks/MFBs to update their Standard Operating Procedure (SOPs) to prescribe and standardize inter alia installation points of CCTVs, within ATM vestibules and around branch premises, minimum preservation period of visual records, quality of cameras deployed including minimum required resolution standards to enable round the clock recording.
The installed CCTV cameras should be at least six mega pixels.
Furthermore, CCTVs installed within the ATM vestibules, must be directed to record the ATMs users’ activities and to enable regulated entities and Law Enforcement Agencies (LEAs) facially recognize users, if so required, in investigations of terrorism, fraud and disputed transactions related cases.
Banks/MFBs, within one month of issuance of this letter, shall update aforesaid SOPs, ensure deployment of CCTVs as prescribed therein and submit a copy of compliance certificate in this regard to the concerned Banking Supervision Department.
Banks/MFBs thereafter on continual basis must maintain, at centralized location, monthly record of operational status of CCTVs.
Compliance function shall then certify that CCTVs installed in branch network of regulated entity have operated satisfactorily during preceding month as per standards prescribed in SOPs and submit a quarterly report thereof to concerned Banking Supervision Department.