How to Check if Your Android Phone is Refurbished or Factory-New

Whether you are buying a new phone or getting an existing one swapped out / repaired, you might want to keep an eye out for the casually slipped in refurbished models.

There are two methods for checking whether your Android smartphone is new or Refurbished!

Read More: How to change the screen lock on your Android Phone?

Method 1

Step 1

Tap your Phone app and open up the dialer.

Step 2

Using the touchscreen keypad, Dial ##786# (aka ##RTN#).

No need to press dial, the phone should automatically open up to the RTN screen.  From here Tap View

Note: If this code does not work, try *#*#786#*#* instead. Stars and numbers must be entered in the correct order.

Step 3

Scroll down the RTN screen to Refurbished status. Here there are only two possible status entries:


Method 2:

Before we get started, you’ll need to make sure you have an app installed that will add the “activities” option to your shortcut creator.


All set?  Let’s get started.

Step 1

Go to your homescreen (using a custom launcher) and Long-Press on an empty spot.
The “Add to Home screen” menu should appear; Tap Shortcuts.

This also works with ADW launcher, but the process is changed to Custom Shortcut > Pick your activity > Activities


Read More: How to check your phone is original or fake?

Step 2

From the next menu, Select Activities.*  Now you should be at a black screen with a list of phone activities.  Slide-down to whatever activity you can find with “hiddenmenu” in the name.

Tap the hiddenmenu entry and then below you’ll see a list of all hidden menus on your phone.  From here you can access any one of them.

*Note this may be called something else if you are using a launcher other than Launcher Pro.


Read More : How to Check – Phone is Original or Fake

Read More : Buying Smartphone New , Used or Refurbished? Must Read
Now you have a shortcut to one of your hidden menus on your home screen, and you can keep adding them to your hearts content.  I first chose the RTN hidden menu because several people were wondering how to access it on phones that don’t support the # codes after reading our previous article.  I hope this helps you with your Android phone, and feel free to post a comment below with your results!

Want to find out Android Secret codes?


Now is your smartphone Original or Refurbished?

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