ISLAMABAD: Prime Minister Imran Khan inaugurated Digital Complaint Cell known as ‘Pakistan Citizen Portal’ (PCP).
PCP is the smartphone application based complaint cell system, currently available for Android Smartphones after two days it will be available for iOS as well.
Digital Complaint Cell will benefit citizens within Pakistan and overseas Pakistanis PCP is connected with Prime Minister Office directly.
PM Khan inaugurates Pakistan Citizens Portal (PCP)
Prime Minister said, “PCP is an E-Governance system, which is for the first time in Pakistan introduced by any government.”
This Portal will hold Government accountable, Performance-based all the departments will be accountable and answerable to PM Office.
PCP will be forward complaints to Chief Secretaries of the respective provinces, Parliamentarians, Ministers and it will be their duty to ensure complaint has been addressed and resolved.
The Government also launched Pakistan Citizen Portal (PCP) Toll-Free number for those who don’t have Smartphones to lodge the complaints.
There will be 3760 federal and provincial departments linked with the portal.
Provincial Governments will be informed about the complaints directly to the Chief Secretary of the province.
The PCP is a very comprehensive system even 1st world countries don’t have such a system. PM Imran added.
Pakistan Citizens Portal is active now.
Download Pakistan Citizen Portal App on your smartphone now!
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